Tag: experts

Experts Predict Life In The Metaverse By 2030

Companies like Meta and Microsoft see a great future for work and play in shared virtual and augmented reality environments. “So the first thing we need to look at is what a metaverse actually is; than the breadth and depth of change that a metaverse brings us, our consciousness, our physical world. In fact, advanced, […]

Experts Share Ways To Improve Call Quality Monitoring

If a specific call stands out as a “best practice” interaction, you must present it during training. Such calls can present aspects as positive as a relaxed and friendly but expert agent who handles and solves a difficult customer situation. Sharing best practices is great for teamwork and also for recognizing individual success, and rewarding […]